If you have trouble depositing or your transaction is being rejected, please ensure that your Personal Area verification is complete and all details have been entered correctly.
Please bear in mind that in accordance with our deposit policy, we do not accept third-party deposits.
If you still face issues depositing into your account, it would be due to one of the following reasons:
- Below minimum deposit amount
- Restricted country
- Rejected by Card Issuer (Bank) for specific bank reasons
- Invalid information when inputted (Card Number, CVV2, Expired card)
- Insufficient Funds
Should you have any inquiries regarding your transaction, you can contact us on any of the channels mentioned here.